Mistranslated Chinese words on MRT sign left Boon Lay commuters confused
The top Chinese words read: ‘Cannot tidy up here’.
By Kayla Wong | 2 hours
“[Gravely Ill]
I happened to receive this notice from a friend, who told me it was taken at an MRT station in Singapore. One look and I almost blacked out — is this what the linguistic standards of our island have become?
(I also sincerely hope this is not the result of a mischievous prank)”
Here’s what the sign says — and we certainly wouldn’t blame commuters who can’t read English if they ended up scratching their heads:
English: TOP UP UNAVAILABLE HERE
Chinese: Cannot tidy up here (在这里不可收拾)
The other Chinese translation also seems suspect.
English: SMALL CHANGE UNAVAILABLE HERE
Chinese: Small one cannot change here (小的更改无法在这里)
Note also the regrettably hideous English (in the sign below that reads “with effective from”), as well as the fact that the language below the mangled Chinese is Hindi (instead of what was likely intended as Tamil).
We checked with SMRT and sure enough, they have confirmed that this sign is real, and was put up at Boon Lay MRT station by a station manager who was trying to be proactive and helpful to commuters.
Unfortunately, we understand it’s possible he side-stepped internal protocol that should involve him getting approval from his superior to ensure his idea is appropriate and the translation is accurate — and regrettably, his keenness to help commuters likely had the opposite effect.
Thankfully, however, we’ve also learned that the manager took the sign down on Saturday, Feb. 3, as soon as he realised it was, well, horribly wrong.
continue reading here :
https://mothership.sg/2018/02/mangle...sign-boon-lay/
The art of communications . Definitely this one written by a Ah Tiong Bu .
Don’t know why whenever Ah Khaw opens his mouth something bad always happen.
MRT turning the corner, but full recovery some way off
Christopher Tan
Senior Transport Correspondent
Published
Feb 11, 2018, 5:00 am SGT
Like a single cockroach in a bowl of cherries, one major MRT breakdown can spoil commuters’ perceptions of the entire rail network. Improvement works in recent years, however, are beginning to rid the network of those ‘cockroaches’
Last Tuesday, I gave a talk at the Behavioural Sciences Institute’s conference on public transport and public trust.
Friends and associates who had learnt of the topic earlier commented - perhaps half-jokingly - that it was oxymoronic. It is understandable, given recent events on our MRT system.
In July 2015, the North-South and East-West lines - our two main lines - broke down during the evening peak. Nearly half a million commuters were affected.
In March 2016, two SMRT technicians were killed by a train while on the way to fix a fault near Pasir Ris station.
In April 2016, a power fault disrupted service on four lines - the North-South, East-West and Circle lines, as well as the Bukit Panjang LRT system.
Last October, train tunnels in Bishan were flooded following heavy rain. And elsewhere on the North-South Line, a fire broke out. The flood was traced to wilful lapses in maintenance while the fire was caused by leftover construction debris.
Just a month after that, there was a train collision at Joo Koon station, injuring more than 30 people.
continue reading here :
http://www.straitstimes.com/singapor...y-some-way-off
Do you believe the above report ? SMRT has lost the art of communications despite hiring a new Communication Officer . People have lost faith and trust in SMRT & LTA . I am still boycotting SMRT Train and commute by other means of transport . So when will SMRT improve its service deliveries ?
Public satisfaction with MRT dips: PTC
By Toh Ee Ming
Public satisfaction with MRT services declined from 96 per cent to 91.8 per cent last year, according to the annual Public Transport Customer Satisfaction Survey which was conducted in October last year. Photo: Koh Mui Fong/TODAY
Published 12 February, 2018
Updated 12 February, 2018
SINGAPORE — The image of MRT services has taken another beating, with public satisfaction falling for the first time in three years, dragging down the overall satisfaction levels for public transport in Singapore.
Public satisfaction with MRT services declined from 96 per cent to 91.8 per cent last year, according to the annual Public Transport Customer Satisfaction Survey which was conducted in October last year.
Releasing the survey results on Tuesday (Feb 13), the Public Transport Council (PTC) said the drop, coming after three years of improvement, was largely driven by commuters giving MRT services lower scores in the areas of reliability, waiting time, comfort, travel time, and service information.
The mean satisfaction score for MRT services also saw a dip, down from 7.6 in 2016 to 7.5 last year, following last October’s tunnel flooding incident between Bishan and Braddell MRT stations, as well as the teething delays experienced by commuters from the testing of the new signalling system on the North-South Line from March last year.
continue reading here :
https://www.todayonline.com/singapor...n-mrt-dips-ptc
I wonder who they interviewed ? Why they never interview me ?
Maintenance work causes train delays on North-South Line
14 Feb 2018 09:33AM (Updated: 14 Feb 2018 10:23AM)
SINGAPORE: Train service on the North-South Line on Wednesday (Feb 14) morning was affected by delays over a four-hour period due to maintenance work being carried out by rail operator SMRT.
At 5.45am, SMRT announced on Twitter that south-bound trains were travelling slower near Raffles Place MRT station.
It added that commuters travelling before 10am should add 20 minutes more to their travelling time from Ang Mo Kio to Raffles Place stations.
In a Facebook post, it explained that the trains would be travelling slowly while approaching Raffles Place “for the safety of commuters”.
“We are sorry for the delay and the inconvenience you experienced,” it added.
More than three hours later, SMRT updated that the additional travelling time had decreased to 10 minutes from Ang Mo Kio to Raffles Place.
However, it said that maintenance work was still ongoing.
Read more at
https://www.channelnewsasia.com/news...rt-nsl-9958380
Looks like they are running out of excuses to give . I thought maintenance is varied out during non-operating hours ? Such world class transport system . Still breaking down . So how Mr Khaw ?
Helping with transport operators’ profits is more important than helping seniors?
Published on 2018-02-13 by Leong Sze Hian
Transport Minister Khaw Boon Wan had earlier said in Parliament on last Monday that Members of Parliament (MP) can offer financial assistance to senior citizens who face difficulties paying for public transport, after the off-peak pass for elderly commuters was scrapped.
According to Mr Khaw, the initiative was discontinued in December after shifting fewer than 200 of the monthly pass users to off-peak travel.
The Off-Peak Pass was priced at $80 for adults and $40 for people with disabilities and senior citizens while the Adult Monthly Travel Pass is priced at $120. As of Oct 2017, the off-peak pass scheme cost the LTA more than S$5 million since it was introduced in July 2015.
It was also reported that more than 65,000 commuters benefited from free or discounted travel by exiting at the 18 city stations before 8am on weekdays. The Land Transport Authority (LTA) spokesperson said, “More than 15,000 commuters have shifted from peak to off-peak travel daily — the equivalent of 10 trainloads of passengers.”
So where did Mr Khaw’s figure of 200 in 2018 come from?
Is “1 per cent” – 1,000 or 10,000 seniors who bought the pass?
According to the government’s Factually.sg, less than 1 percent of seniors who held concession cards had purchased the off-peak pass.
Why was the number of off-peak passes purchased not disclosed – instead of just saying less than 1 per cent of seniors who held concession cards had purchased the off-peak pass?
As I understand that there are about one million residents age 60 and above – does it mean that “1 per cent” may be about 10,000?
continue reading here :
LTA to take over SBS Transit rail assets worth $30.8m
PublishedFeb 15, 2018, 5:00 am SGT
Zhaki Abdullah
The Land Transport Authority (LTA) is to buy operating assets on the North-East MRT as well as the Sengkang and Punggol LRT lines from SBS Transit, and will take control of them from April as part of the new rail financing framework (NRFF).
The value of these assets, which include trains as well as signalling and power systems, is currently estimated to be about $30.8 million, including the goods and services tax.
The move, which comes after more than six years of discussion between the LTA and the transport operator, brings all of the Republic’s rail assets under the Government.
The Downtown Line was the first to come under the framework in 2011, when SBS Transit won the bid to operate the line.
This was followed by SMRT’s assets on four lines - the North-South, East-West and Circle MRT lines and the Bukit Panjang LRT line - worth an estimated $1.06 billion, in 2016.
As part of the arrangement, SBS Transit will have to pay the LTA an annual licence fee to continue operating and earning revenue from the lines.
continue reading here :
http://www.straitstimes.com/singapor...ets-worth-308m
Taking taxpayer’s money to buy over transport assets of a private company without asking for taxpayer’s permission . So if the service breakdowns who do the commuters can complain too ?
Sorry for the late reporting. Been pretty busy over the last couple of days .
LRT breaks down, emitting smoke, on first day of Chinese New Year
Published on 2018-02-16 by The Online Citizen
A light-rail train at the Seng Kang LRT network broke down this afternoon (16 Feb), forcing passengers to detrain and a temporary suspension of service.
About 10 passengers were on board the train when the train broke down at 11.05am. According to Channel 8, passengers report, hearing a sudden sound of explosion and noticed smoke fuming from the rear of the vehicle.
The video taken by Mr Samual Tiew shows the passengers walking along the tracks.
No passengers were said to be hurt and staff assisted the evacuation of passengers when they arrived at the stranded vehicle.
Service along the track was recovered at 12.30pm.
continue reading here :
https://www.theonlinecitizen.com/201...nese-new-year/
Even the Chinese gods are not happy . Such a small LRT system also don’t know how to maintain . So to the Sengkang residents you still want to vote for PAP ?
Train delay along NSL on Monday morning due to track improvement work
Published on 2018-02-19 by Martha Soezean
A train disruption occurred along the North South Line during peak hours this morning (19 Feb), this time with an official tweet posted by the Singapore Mass Rapid Transport (SMRT).
At 8:29am a tweet from SMRT announced a track improvement work, advising commuters to add 5 minutes train travel time from Ang Mo Kio to Raffles Place:
Leo Koh informed it took 20 minutes from Dholby Ghaut to Raffles Place, while asking the SMRT to announce the delay earlier next time:
A commuter informed that the trains stopped about 5 minutes at all stations between Yio Chu Kang to Jurong East:
continue reading here :
https://www.theonlinecitizen.com/201...rovement-work/
So how come now state media never report ? How can we trust the state media ?
Add 15 minutes to peak travel time if you’re on NSL going towards Marina South Pier
Published 11 hours ago
Updated 9 hours ago
Melody Zaccheus
Heritage and Community Correspondent
SINGAPORE - To allow fresh concrete to “cure and reach full strength” as part of ongoing track improvement works, some trains will be running slower as temporary speed restrictions have been imposed on affected tracks on the North-South Line (NSL), said SMRT.
This resulted in delays and slower trains on Monday (Feb 19) morning which lasted over an hour and a half. On Twitter, SMRT had said track improvement work meant that commuters had to add 15 minutes of travelling time from Ang Mo Kio station to Raffles Place station on the NSL
In a statement on Monday evening, SMRT said that it has been carrying out track improvement works during non-operational hours in the NSL south-bound tunnel near Raffles Place MRT station.
These works near Raffles Place MRT station are slated to be completed by March 2018, and involve replacing parts of the existing concrete track bed that support the running rails.
On nights when fresh concrete is cast on the track bed, several hours are needed for the concrete to cure.
SMRT’s vice-president for corporate communications Margaret Teo said: “As a result, some commuters travelling on the NSL towards Marina South Pier MRT station would have experienced slower moving trains over a 300-metre stretch between City Hall and Raffles Place MRT stations.”
She added the speed restrictions can cause congestion during peak hours when trains, running at two-minute intervals towards the city, need to maintain a safe distance from one another.
“As such, some commuters may experience trains stopping between stations, or longer waiting times at station platforms,” said Ms Teo.
SMRT will progressively lift these speed restrictions in the coming days.
In the meantime, Ms Teo said commuters should cater up to 15 minutes of additional travelling time on the NSL towards Marina South Pier station during peak hours.
continue reading here :
http://www.straitstimes.com/singapor...s-marina-south
Such world class mrt transport system indeed and still charging commuters the full fare . I wonder if it is safe to travel on SMRT trains or not ?