Train services down on North-South Line, 5 East-West Line stations during evening peak hour
Published: 6:08 PM, June 28, 2017
Updated: 7:02 PM, June 28, 2017
SMRT first tweeted at 5.15pm on Wednesday that train services on the North-South Line would be delayed for 30mins due to a signalling fault.
June 8
[NSL]: Due to a signalling fault, train service on the #NSL will be delay for 30 mins. Free regular bus is available on the #NSL.
— SMRT Corporation (@SMRT_Singapore) June 28, 2017
MRT services were later confirmed to be down on the entire North-South Line at 5.35pm, with free regular bus services activated, SMRT announced in a tweet.
[NSL]: Due to a signalling fault, there are no train services along #NSL. Free regular bus services are available along #NSL.
— SMRT Corporation (@SMRT_Singapore) June 28, 2017
There were similar train interruptions for the five Tuas West Extension MRT stations from Joo Koon to Tuas Link on the East-West Line for 30mins.
At 5.22pm, another signalling fault crippled train services between the five new Tuas West Extension MRT stations from Joo Koon to Tuas Link on the East-West Line.
[EWL]: Due to a signalling fault, there are no train service btw #TLK & #JKN. Free regular bus services are available btw #TLK & #JKN.
— SMRT Corporation (@SMRT_Singapore) June 28, 2017
SMRT later claimed that train services between Joo Koon to Tuas Link resumed half an hour later at 5.56pm. However, the gates at Gul Circle Station were still shuttered at 6.30pm when a TODAY reporter visited the scene.
The barricades were finally removed at 6.48pm, with 15min delays.
continue reading here :
http://www.todayonline.com/singapore...ning-peak-hour
How come always have major breakdown at the end of the month and during peak hour ?
Commuters vent fury online as delays hit NSL for third day straight
No service-disruption alerts from SMRT on social media, adding to passengers’ anger
By Faris Mokhtar
Published: 8:55 PM, June 29, 2017
Updated: 11:51 PM, June 29, 2017
SINGAPORE — Commuters vented their frustration on social media on Thursday morning (June 29) after the third straight day of train delays on the North-South Line (NSL), caused by a signalling fault at Woodlands MRT Station and a platform door fault at Bishan MRT Station.
The glitches occurred over a period of less than two hours, and came on the back of similar disruptions on Tuesday and Wednesday. Adding to the inconvenience on Thursday, no alerts were sent to travellers by rail operator SMRT via its social media channels.
At about 6.40am, a train encountered a signalling problem at Woodlands station, and was then driven manually at a slower speed towards Jurong East station, where commuters alighted safely.
Mr Patrick Nathan, SMRT’s vice-president of corporate communication, said in a statement that the train had been withdrawn from service for further checks.
Then, at around 8.20am, a platform door at Bishan station malfunctioned, delaying a train that was travelling towards Marina South Pier. “The cumulative effect of these two faults on the same line during the morning peak hour resulted in longer waiting times for commuters,” Mr Nathan said.
SMRT did not respond to TODAY’s queries on why it did not send out alerts on social media for the two incidents, even though Mr Nathan said that “in-train and station announcements were made to keep commuters updated”. “We apologise for the inconvenience caused to affected commuters,” he added.
Disgruntled commuters who had no information to plan their trips ahead complained on Twitter on Thursday, with one user @thejanelle tweeting that she woke up early but still ended up being late for work. “So done with SMRT,” she added.
Other Twitter users took issue with the lack of communication and updates online, including @hiyager, who said: “But where’s the announcement on the train delay? Why (is) there no free bus activation?”
continue reading here :
http://m.todayonline.com/singapore/c...d-day-straight
Such world class transport system . So you still want to vote for PAP ?
2-hour delay on North-South Line due to ’track point fault'
30 Jun 2017 07:17AM (Updated: 30 Jun 2017 09:01AM)
SINGAPORE: A “track point fault” at Ang Mo Kio caused train service on the North-South Line to be delayed for more than two hours on Friday (Jun 30).
Transport operator SMRT said in a post on Twitter at 6.32am that due to the fault, commuters are advised to add 10 minutes’ travel time from Woodlands to Ang Mo Kio, although train service is still available. About 30 minutes later, at 7am, the additional travel time advisory was lengthened to 15 minutes due to a track point fault at Ang Mo Kio, it said in a subsequent tweet.
It was only at 8.48am that SMRT announced the track point fault was cleared, and train service from Woodlands to Ang Mo Kio was running normally.
This latest delay comes after days of train service disruptions on the same service line.
The Land Transport Authority and SMRT said on Wednesday that the train signalling system on the NSL, which is currently under testing, is expected to take a few more months to stabilise.
Read more at
http://www.channelnewsasia.com/news/...-fault-8990664
Wow a new reason " track point fault " . What the hell is that ? Well done SMRT & LTA . You never seemed to disappoint us .
Two LRT trains collide on Sengkang line, no injuries reported
Published 11 hours ago
A Light Rail Transit (LRT) train reportedly collided with the train in front of it along the Sengkang line on Monday (July 3) at 7.08pm, according to citizen journalism site Stomp.
One female passenger, going by the name Hong, told Stomp that the LRT she was on stopped abruptly in order to reduce the impact of the collision.
She said that several passengers who had not been holding on to the grab-bars or handles fell down due to the impact.
“One woman fell on me and I quickly held her to stop her from falling,” she added. “Everyone was able to recover and thankfully, no one was hurt.”
After the collision, the two trains remained stuck for around 15 minutes - both the lights and air-conditioning were turned off during this period. After 15 minutes, the trains began to move slowly towards Renjong station. All passengers were able to disembark safely, according to Stomp.
The Singapore Civil Defence Force (SCDF) told The Straits Times that their assistance was not required.
continue reading here :
http://www.straitstimes.com/singapor...uries-reported
Now LRT trains colliding . Luckily no one was injured . Why the transport minister so quiet ?
LRT train-cars didn’t collide but stalled: LTA, operator
Published 1 hour ago
An incident on the Sengkang LRT system on Monday evening was due to a pair of train-cars suddenly stalling and not a collision of the cars, said operator SBS Transit and regulator Land Transport Authority (LTA).
The sudden stalling of the train-cars, which were coupled together, may have caused passengers who were not holding on to any grab bars or standing poles to lose their balance, SBS and LTA added.
This “may have given the wrong impression that the trailing train-car had hit the one in front”, they said in a joint statement yesterday.
A commuter had reported to citizen journalism website Stomp that a “collision” had taken place on the Sengkang LRT system at around 7pm on Monday. She also said several passengers fell because of the impact.
The Singapore Civil Defence Force told The Straits Times that its assistance was not required.
In yesterday’s statement, SBS and LTA said a two-car train had stalled in between the Sengkang Town Centre and Renjong stations.
“SBS Transit staff subsequently reset the fault and manually drove the coupled train to Renjong station to detrain passengers safely,” they said.
continue reading here :
http://www.straitstimes.com/singapor...d-lta-operator
How can LRT stalled ? Another new mystery .
Lessons from past mistakes can help SMRT stay on track
Christopher Tan
Senior Transport Correspondent
Published 1 hour ago
Planning future rail capacity, keeping passengers informed during delays are key
If you were a teenager when plans for a new MRT signalling system were first announced, you would be well into your 30s before you see any meaningful outcome of that project.
In July 1997, then SMRT managing director Kwek Siew Jin announced that the North-South, East-West lines would be upgraded. The project would have cost $100 million, be completed by 2002, and would have allowed trains to travel at a peak frequency of once every 90 seconds. That project never began.
Fast forward to 20 years later, the current resignalling project costs nearly twice as much, is slated to be completed by next year, and will allow trains to travel at a peak frequency of once every 100 seconds.
The full benefit of the long-delayed upgrading, which got off the ground when the contract was awarded in 2012, will only be felt in 2019, when the full complement of new trains arrive and are deployed.
If Singapore had carried out what Mr Kwek had announced 20 years ago, many of the woes commuters have been facing in recent years - and indeed, will continue to face for some time - would have been less severe.
SMRT, back then, had already recognised that the system was soon about to reach design capacity, and steps had to be taken to increase that capacity.
Then, MRT ridership was below a million a day - less than a third of what it is today.
But, for reasons that are still unclear, the project never took off. It was talked about time and again during the 10-year period when Ms Saw Phaik Hwa was at the helm, but nothing gained traction.
It was only after the major twin breakdowns of 2011 - in which the North-South Line shut down on two days - that plans to rejuvenate the two old lines were set in motion. It is regrettable.
But is there a point in crying over spilt milk? Is it useful to talk about water under the bridge?
Yes. Because there are valuable lessons to be learnt from the past. And if we fail, or refuse, to acknowledge this epic failure, we are doomed to repeat it.
The task of bedding down the newly-installed signalling system, and the ensuing breakdowns and delays in recent months attest to the importance of upgrading ahead of time.
If resignalling had taken place as originally planned, the disruptions of such a project would not have had such a great adverse impact as they do today.
continue reading here :
http://www.straitstimes.com/singapor...-stay-on-track
What we the commuters have learned is that mrt service is getting worse and worse despite new equipment upgrade .
Train fault delays commuters along NSL
Published: 9:25 AM, July 7, 2017
Updated: 9:53 AM, July 7, 2017
SINGAPORE – Commuters were hit by rush hour train delays along the North South Line that lasted more than half on Friday (July 7).
SMRT announced at 8.31am that it was “due to a train fault”, and while train services still available, commuters were told to expect 30 minutes of additional travel time between Woodlands and Jurong East.
Free boarding services were activated between Choa Chu Kang and Jurong East.
Commuters caught in the delays took to social media to air their frustrations, with some stating that train services further down the line were stopping at every station for an extended duration.
In a later update at 8.56am, SMRT reduced the delay in time to 10 minutes and that “they were working to recover the service".
However, some commuters reacting to the later update from SMRT stated that they had been waiting for longer than that. Twitter user Steve Remington said that he had waited at the Braddell station “for over 15 minutes with six over full trains hardly able to take passengers.”
MyatKyu had tweeted in response to SMRT’s update that she had to wait 40 minutes to board a train because the trains were too crowded, and there were long intervals between the train arrivals.
continue reading here :
http://www.todayonline.com/singapore...ters-along-nsl
Why nobody talk about the mrt breakdown ? All busy talking about a house .
Train services resume after morning delay between Woodlands and Jurong East MRT stations
Published 3 hours ago
Updated 3 hours ago
Sean Lim
SINGAPORE - Train services have resumed after a morning delay between Woodlands and Jurong East MRT stations on Friday (July 7).
SMRT said in an update at 9.13am that train services between Woodlands and Jurong East have resumed and that free bus services have ceased.
Train services on the North South Line were earlier delayed on Friday morning due to a train fault.
SMRT alerted commuters to a 30-minute delay from Woodlands to Jurong East stations at 8.31am on Twitter.
The disruption was due to a train fault, according to the tweet. Free regular bus services between Choa Chu Kang and Jurong East were available during the disruption.
continue reading here :
Signalling fault on East-West Line; travel delay between Bugis and Queenstown stations
Published 1 hour ago
Updated 36 min ago
Fabian Koh
Lydia Lam
SINGAPORE - Commuters were told to add 25 minutes of travel time to their journey between Queenstown and Bugis stations on Monday (July 10) evening, due to another signalling fault, SMRT tweeted.
It said in its tweet at 6.46pm that train services were still available.
Free regular bus services were also available between the affected stations.
Commuter Seow Jia Xian was at Raffles Place MRT when she snapped the above photo and sent it to The Straits Times. She said that the platform was very crowded.
SMRT said in an update at 8.18pm that it was working to recover train services on the East West Line. It asked for commuters to add 15min additional travel time between the Queenstown and Bugis stations.
It added a few minutes later that free bus services were no longer available between those stations.
On social media, netizens responded angrily and with exasperation. Some commuters said the North South Line was also affected, although SMRT did not indicate that there was any delay on their official Twitter account.
Wrote Twitter user @kayleighazpa: “This is totally unacceptable… why is this becoming a norm for us?”
SMRT said at 8.31pm that train services were being progressively restored to normal between Queenstown and Bugis.
continue reading here :
http://www.straitstimes.com/singapor...stown-stations
Such a world class transport system Singapore has .
Intensive testing among reasons for delay in new signalling system: SMRT
Published: 7:30 PM, July 10, 2017
Updated: 12:35 AM, July 11, 2017
SINGAPORE — The need to customise the system hardware and software alongside intensive testing needed are some of the reasons behind the delay in the full roll-out of the new signalling system for the North-South Line (NSL), SMRT’s chief executive officer Lee Ling Wee laid out in a blog post on Monday (July 10).
Entitled Fine-tuning the New System, Mr Lee Ling Wee attempted to explain to commuters the “intricacies of implementing a new signalling system on an existing line”, adding that even his own friends have questioned him why the resignalling project is taking so long.
Calling it a tedious process because “no two railway systems are identical in the way they are designed and operated”, Mr Lee said even though system supplier Thales have had experience working with other overseas operators, they are “unable to simply replicate the well-oiled systems of Taipei, Hong Kong and London, and import those here”.
The system hardware and software used here are also customised for the unique local environment, and have to be tested thoroughly in the laboratory as well as on tracks before being applied during passenger service hours, he added.
The new signalling system promising speedier rides on the NSL and new four-station Tuas West Extension (TWE) was supposed to be rolled out at the end of last year, but has been delayed due to the need for more tests.
Progressive testing of the new system has been carried out for the past three months, with the trials first conducted over the last hour of passenger service. On April 16, the tests were moved to Sundays, before full-day weekday trials started on May 29.
However, train operator SMRT and the Land Transport Authority (LTA) had warned at the end of last month that commuters may expect more delays as the tests may take “few more months”.
continue reading here :
http://www.todayonline.com/singapore...ystem-roll-out
Really still need to do some more testing ??? How many testing you want to do ? Cannot solve the problem just say so . You think people are stupid or what ?